crizzy time | Responsible Gaming and Safe Play Guide

18+

Age Restriction Mandatory

24/7

Support Active

5

Protection Tools

100%

Self-Exclusion Active

Our Responsible Gaming Tools

To help you keep your gaming experience at crizzy time safe and in control, we offer a range of effective tools.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, and any increase requires a 7-day waiting period.

Session Time Limit

Set a daily time limit for how long you want to play. Once the time is up, your session will end automatically and you will be logged out.

Cooling-Off Period

Take a break for 24 hours up to 6 weeks. During this time, you will not be able to log in to your account and will not receive any promotional messages.

Self-Exclusion

Exclude yourself from the platform for 6 months or permanently. No new accounts can be created during the self-exclusion period.

Betting History Review

You can view your full betting history, win/loss record, and total spend at any time.

Support & Guidance

If you feel there's a problem, talk directly to our expert team. We offer help without judgment.

01What does responsible gaming mean?

Responsible gaming means approaching gaming purely as entertainment — not as a way to solve financial problems or relieve stress. At crizzy time, we want you to enjoy the games, but never find yourself in a situation where gaming has a negative impact on your life.

Every player needs to build responsible gaming habits. That means deciding in advance how much time and money you are willing to spend — and sticking to those limits. crizzy time believes that a healthy approach to gaming is far more enjoyable in the long run.

Remember, there is always a risk of losing when gambling. Chasing losses by placing more bets never solves the problem — it only makes things worse. Play within your budget and treat any losses as the cost of entertainment.

Keep in mind: Never think of gaming as a source of income. It is purely a form of entertainment.

02Recognize the Warning Signs

There are common signs of problematic gambling that you should be aware of. Consider whether any of the following apply to you:

You are consistently spending beyond your set budget.
You feel the urge to bet more to try to recover your losses.
You have tried to stop gaming but haven't been able to.
You are spending excessive time gaming while neglecting family, friends, or work.
You are taking on debt or spending your savings to fund gaming.
You feel restless or irritable when you're not gaming.
You are hiding your gaming activity from family members.

If any of the signs above apply to you, take it seriously and don't hesitate to seek help.

03Safe Gaming Tips

Here are some simple but effective tips to help you game responsibly at crizzy time:

Set a budget in advance: Decide in advance how much you want to spend on gaming each month, and don't go over that limit.
Respect your time limits: Set a daily time limit for gaming. Use a clock or an alarm to keep track.
Stay calm: Don't play when you're angry, upset, or under stress. Making decisions in an emotional state is never a good idea.
Take a break: Take regular breaks instead of playing for long stretches at a time.
Never under the influence of alcohol or drugs: Avoid playing under the influence of alcohol or drugs.
Spend time on other activities: Beyond gaming, make time for family, friends, hobbies, and your health.
Don't count on winning: Every game is independent and outcomes are entirely random.

04Self-Exclusion Process

If you feel gaming is becoming hard to control, use the self-exclusion feature on Crizzy Time. It is one of the most effective protection tools available.

Short-Term Exclusion

Account temporarily closed for 6 months to 1 year.

Long-Term Exclusion

Exclude yourself for 2 to 5 years or longer.

Permanent Exclusion

Permanently close your account. This action cannot be undone.

Marketing Off

All promotions will be paused during your self-exclusion period.

During self-exclusion, you will not be able to open any new accounts. The exclusion takes effect immediately and cannot be lifted before the exclusion period ends.

05Minor Protection

Crizzy time strictly prohibits registration and gaming for anyone under 18. Our KYC verification process ensures that no minors can access the platform.

If there are children or teenagers in your household, take the following steps:

Use a strong password on your device and keep your login details private.
Make it a habit not to play in front of children.
Use parental control software on your device.
Keep auto-login disabled on gaming apps and websites.

Important: If you find out that a minor is using your account, contact our support team immediately.

⚙Steps to Set a Limit

1

Log in to your account

Log in to your crizzy time account.

2

Open Profile Settings

Click the profile icon in the top right corner.

3

Responsible Gaming Section

Go to the "Responsible Gaming" option.

4

Choose a Limit

Choose your deposit, time, or exclusion limits.

5

Confirm

Once confirmed, the limit will take effect immediately.

🛡Quick Actions

Set a Limit Self-Exclude Get Help

Our support team is available 24/7 for any issues you may have.

Gaming Control Tools

Crizzy time puts powerful responsible gaming controls right in your hands.

Daily Deposit Limit

Set a maximum daily deposit amount.

Weekly Budget Limit

Set a weekly spending limit.

Monthly Spending Limit

Set your total monthly gaming budget.

Daily Time Limit

Set the maximum number of hours you want to play each day.

Loss Limit

Session automatically ends once you reach a set loss amount.

Reality Check

You will receive regular reminders showing how long you have been playing.

Frequently Asked Questions

Answers to common questions about responsible gaming.

For short-term exclusions, your account can be reactivated once the set period ends. However, permanent exclusions cannot be reversed. After a long-term exclusion period ends, you will need to contact our support team.

Yes, reducing your deposit limit takes effect immediately. However, if you wish to increase the limit, you will need to wait at least 7 days. This rule is in place for your protection, to prevent impulsive decisions that could lead to overspending.

Yes, you can withdraw any balance in your account during the cooling-off period. However, no new deposits or betting will be allowed. Contact the support team for assistance with your withdrawal.

Start by talking to them with empathy — don't judge. Encourage them to use the responsible gaming tools available on Crizzy Time. If needed, reach out to our support team — we're here to help family members too.

A Reality Check is an automatic notification that appears on your screen at intervals you set. It shows a summary of how long you've been playing and how much you've won or lost. It helps you stay aware and take breaks on time.

crizzy time verifies age at registration, and KYC requires mandatory verification of a national ID or passport. If there is any suspicion of a minor being linked to an account, the account is immediately suspended and investigated.

06Support & Contact

Crizzy time is always here for you to ensure responsible gaming. If you or someone close to you is struggling with gaming, reach out to us today.

Live Chat Support
Active 24 Hours, 7 Days a Week

Email Support
[email protected]

Our support team is trained and will listen to your concerns with complete confidentiality. Nothing you share will ever be passed on to a third party.

Remember, seeking help is not a sign of weakness — it's a brave and smart decision. At Crizzy Time, we respect every player and make their well-being our top priority.

Responsible Gaming